Privacy Policy

This privacy statement explains how we use your  personal data we collect when you use our website.

  1. We will never use your data to send spam e-mail messages.
  2. You can unsubscribe from e-mails at any time.
  3. You have the right to request the deletion of any of your data.
  4. We will never sell, rent, publish, or distribute your personal data.
  5. Data is a responsibility, which is why we only collect the necessary data that allows us easier communication.


The Plitvice Valleys Tourist Board operates in accordance with internal processes and systems, as well as the following regulations:

  • EU Data Protection Directive of 1995 (DPD)
  • EU General Data Protection Regulation of 2018 (GDPR)

The website’s compliance with these regulations will likely mean compliance with data protection and privacy laws around the world. If you are not sure about our compliance in your country, please e-mail us at


We collect the following personal data when you fill out a contact form or send a web inquiry about our services:

  • Name and surname
  • E-mail
  • Other information regarding your inquiry

This information is stored in our system to allow easier communication for the duration of the client status.


Our website, like most others, uses Google Analytics. This tool collects anonymous data, including the number of website visitors, where they come from, and which pages they visit. We use this information to better understand how visitors interact with our website.


We collect your contact data solely to understand your needs and provide you with a better service. We also use it to improve communication when providing our services. To disable the specified service, visit the following link:


Cookies are a piece of computer code that enables a web server to recognise and track web browser activity. You can change settings at any time.


  • You can ask us not to use your data to contact you.
  • You can ask for your personal data to be deleted.
  • You can ask editing of your personal data at any time.

To make any of the aforementioned requests, please e-mail us at


We are committed to keeping your personal data secure. To prevent unauthorised access to your personal data, we have taken appropriate physical, electronic, and administrative procedures to protect it.


Please e-mail us at if you have any questions about our protection policy regarding the personal data that we keep about you.


The Plitvice Valleys Tourist Board claims the copyright to its own contents (texts, images, visual and audio materials, databases, programming code) on the website. Unauthorised use of any part of the website shall be considered a copyright infringement without the permission of the owner (Plitvice Valleys Tourist Board). If you believe that the Plitvice Valleys Tourist Board has violated your copyright, the case shall be immediately reviewed, and the disputed content shall be removed once the truthfulness of the complaint is established. In the event of an unintentional mistake, the Plitvice Valleys Tourist Board sincerely apologises to the injured party for the mistake.